SHIPPING POLICY

At Shine Hope Store, all of our products are made to order. This means we begin production only after your order is placed. Each item is carefully prepared with your personalized details before shipping.

Free Worldwide Shipping

We offer free standard shipping worldwide on all orders.

The price shown on our website already includes standard shipping, so there are no extra standard shipping fees at checkout.

Processing & Delivery Time

Because our products are personalized and made to order, please allow time for production before your order is shipped.

Production Time: 5–10 business days
Shipping Time: 7–15 business days

Estimated total delivery time is usually 12–25 business days, depending on your location.

Tracking Information

Once your order has been shipped, you will receive a tracking number by email.

Please allow 24–48 hours for the tracking information to update after the package is handed to the shipping carrier.

International Shipping

We ship worldwide. Delivery times may vary depending on your country, local carrier, customs processing, holidays, or weather conditions.

For international orders, customs duties, taxes, or import fees may apply depending on your country. These fees, if charged, are the responsibility of the customer.

Shipping Issues

Shine Hope Store is not responsible for delays caused by shipping carriers, customs, weather, holidays, or an incorrect shipping address provided by the customer.

Please make sure your shipping address is correct before placing your order. If you notice a mistake, please contact us as soon as possible.

Contact Us

If you have any questions about your order or shipping, we’re happy to help.

Email: support@shinehopestore.com